1. What is this document?

These terms of use (the “Terms of Use”), read together with the privacy policy located at www.online.thebritishinstitutes.com.com/privacy (“Privacy Policy”) constitute a legal and binding agreement (“Agreement”) between you and The British Institute of Engineering Technology (I) Pvt. Ltd.  (“The British Institutes”, “BIET”, or BI Online Classes or “we” or “us” or the “Company”). The Company enables, inter alia, a developmental learning program for children and adult of any age (“BI Online Classes”). The Company enables the registration of the teachers and Gaurdian/Parents of the children, desirous of being part of The British Institutes for BI Online Classes. This Agreement does not alter in any way the terms or conditions of any other agreement you may have with us, or our subsidiaries or affiliates. If you are using the Website on behalf of any entity, you represent and warrant that you are authorized to accept these terms on such entity's behalf, and that you agree to indemnify us for violation of this Agreement. Any capitalized term used in this Term of Use and not defined herein shall have the meaning as defined in the Privacy Policy.

This Agreement applies to you whether you are:

a user of the Website (“you” or “User”).

The Website facilitates the services rendered by the Company, and provides for general information to public, and other incidental services, including without limitation, the information pertaining to The British Institutes Online Programs. If you intend to enrol/register or be part of The British Institutes Online Programs of the Company then, you are required to follow the instructions as are listed on the Website and accept the terms of this Agreement. The British Institutes Online Programs facilitate aspirants with Online Live classes anywhere in this World and seeks to act as a medium for imparting development by qualified trainers to the students enrolled under The British Institutes Online Programs.

You agree that by accessing, using or browsing the Website, you shall be automatically governed by this Agreement, and/or any submission of your personal information shall be governed by the Privacy Policy as provided on our website. The terms contained in this Agreement shall be accepted without any modification. The Agreement will apply to your visit to and your use of the Website, as well as to all information provided by you on the Website at any given point in time. This Agreement defines the terms and conditions under which you are allowed to use the Website and describes the manner in which we shall treat your account while you are registered with us. If you have any questions about any part of the Agreement, feel free to contact us at info@thebritishinstitutes.com.

By accessing the Website to browse/enroll/register/Buy Now or be part of The British Institutes Online Programs of the Company, you irrevocably accept all the conditions stipulated in (a) this Agreement; (b) the Privacy Policy as set out on our website, and agree to abide by them. This Agreement supersedes all previous oral and written terms and conditions (if any) communicated to you. By being part of The British Institutes Online Programs, you signify your agreement to this Agreement.

We reserve the right to modify or terminate any portion of the Agreement for any reason and at any time. You are, therefore, requested to read the Agreement at regular intervals. Your use of the Website following any such modification constitutes your agreement to follow and be bound by the Agreement, so modified. Any additional terms and conditions, disclaimers, privacy policies and other policies applicable in general and/ or to specific areas of this Website are also considered as part of the Agreement. You acknowledge that you will be bound by this Agreement for being part of The British Institutes Online Programs.

Your access to the Website will be solely at the discretion of the Company. You shall not allow any party other than yourself (or your children, in case you are a parent) to use or have access to this Website or disclose to such third party any content of this Website.

Any violation of this term will be viewed seriously by us and we reserve the right to take all action under this Agreement or under law against you to prevent such illegal use, disclosure or access by or to such third party.

This Agreement is published in compliance of, and is governed by the provisions of Indian law, including, but not limited to:

the Indian Contract Act, 1872;

the Information Technology Act, 2000 (the “IT Act”);

the rules, regulations, guidelines and clarifications framed under the IT Act, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”);

the Information Technology (Intermediaries Guidelines) Rules, 2011 (the “IG Rules”); and

the Consumer Protection Act, 1986.

  1. Submission of information

Account: If you allow a third party access to the Services through your account, you shall ensure that the said third party is bound by and abides by the terms of this Agreement. All provisions in this Agreement are applicable to the third party.

Please refer to our Privacy Policy to know more about our policy with regards to collections, storage and use of personally identifiable information provided by you.

The Company authorizes you to access the Website solely, to access information or enroll/register or be part of, The British Institutes Online Programs of the Company.

You hereby authorize the Company to (i) use your submitted information to contact you, (ii) maintain a record of your queries, visit of the Website, and/or feedback, and (iii) use all submitted information by you in a manner as it may deem necessary.

To enroll/register/buy or be part of The British Institutes Online Programs of the Company, you may be required to provide your name, age, mobile or phone number, and/or address; without limiting the generality of foregoing, you are required to provide accurate and complete information.

The Company may, at any time and without having to serve any prior notice to you, (i) upgrade, update, change, modify, or improve the Website or a part thereof in a manner it may deem fit, and (ii) change the contents of this Agreement or the Privacy Policy. It is your responsibility, in such cases, to review the terms of the Agreement from time to time. Such change shall be made applicable when they are posted. The Company may also alter or remove any content from the Website without notice and without liability.

The Company reserves the right, at its sole discretion, to suspend your ability to use or access the Website (or a part thereof) at any time while the Company investigates complaints or alleged violations of this Agreement, or for any other reason. Further, it shall also have the ability to prohibit or restrict you from using the Website if the Company, in its opinion, feels that you are misusing the Website in any manner whatsoever.

The use of the Website is governed by the Company’s Privacy Policy. The Company’s Privacy Policy sets forth its standard practices regarding the collection, use and disclosure of personal information that it obtains about you in connection with the Services.

  1. User Covenants

By registering or contacting us, you represent that you must be 18 (eighteen) years of age and legally entitled to contract under Indian law, and are not barred by any law, in any jurisdiction or bound by any agreement that restricts your right to accept the Agreement or use the Website. In the event you are a minor as per Indian law, or if you are barred by any law, in any jurisdiction or bound by any agreement that restricts your right to access the Website, you may not register or contact us. The Company reserves the right to accept your registration.

As mandated by Regulation 3(2) of the IG Rules, and to the extent it is applicable to this Agreement, the Company hereby informs you that you are not permitted to host, display, upload, modify, publish, transmit, update or share any information that:

belongs to another person and to which you do not have any right;

is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;

harms minors in any way;

infringes any patent, trademark, copyright or other proprietary rights;

violates any law for the time being in force;

deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

impersonates or defames another person;

contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; and

threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting to any other nation.

You are also prohibited from:

violating or attempting to violate the integrity or security of the Website;

transmitting any information on or through the Website that is disruptive or competitive to the provision of the services provided by the Company;

intentionally submitting on the Website any incomplete, false or inaccurate information;

using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;

attempting to decipher, decompile, disassemble or reverse engineer any part of the Website;

copying or duplicating in any manner any of the information available from the Website; and

framing or hotlinking or deep linking any contents from the Website.

The Company, upon obtaining knowledge by itself or having been brought to actual knowledge by an affected person in writing or through email about any such information as mentioned above, shall be entitled to disable such information that is in contravention of the agreeement, the Company shall be entitled to preserve such information and associated records for production to governmental authorities for investigation purposes.

The Company may disclose or transfer information provided by you to its affiliates in other countries, and you hereby consent to such transfer. The SPI Rules only permit the Company to transfer sensitive personal data or information under the SPI Rules including any information, to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by the Company as provided for under the SPI Rules, only if such transfer is necessary for the performance of the lawful contract between the Company or any person on its behalf and the user or where you have consented to data transfer.

  1. Terms of Use applicable to Parents/Children enrolled/seeking to enrol under The British Institutes Online Programs

Information of the Parent

The Company may make available the facility of enrolling Your child/children for The British Institutes Online Programs, after You have provided the Company information as required by way of on a written / online application submitted to the Company (the “Information”).

You shall ensure that the Information provided by You in the Website's registration form is complete, accurate and up-to-date.

If You provide any Information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or the Company has reasonable grounds to suspect that such Information is untrue, inaccurate, not current or incomplete, the Company has the right to refuse or cancel the enrolment of Your child.

Obligations of the Parent

You shall pay the monthly fees, as prescribed by the Company. If You default in payment of the monthly fees, the enrolment of the student shall stand cancelled and You/Your child will not be entitled to receive the benefits under the The British Institutes Online Learning Program.

You shall be responsible for the conveyance of the Your child/children to and from the premises used for teaching by our team to your own premises and vice versa. The Company shall not hold any responsibility, whatsoever, with respect to such conveyance to and from the premises.

You shall not have any claim, whatsoever, on the Content provided by the Company and shall not acquire any right, title or interest in or to the Content.

Obligations of the Company

The Company shall provide the necessary support to the team members to enable an enriching experience for the students enrolled in The British Institutes Online Programs.

Subject to Article 17 below, any instance of misconduct or misdemeanour by the any member of the team against You or Your child/children, that shall be reported to the Company and the Company shall take reasonable efforts to immediately suspend the affiliation of that person/trainer with the Company depending on the veracity of the complaint filed against the person/trainer.

  1. Third party information

The Website may provide information regarding third party website(s), affiliates or business partners and/or contain links to their website/portals. Such information and links are provided solely for the purpose of your reference. The Company is not endorsing the material or any information on the Website, is not responsible for such errors and representation nor is it associated with it and you shall access these websites at your own risk. Further, it is up to you to take precautions to ensure that whatever links you select or software you download from the Website, is free of such items such as, but not limited to, viruses, worms, trojan horses, defects and other items of a destructive nature.

  1. Intellectual property rights

All the intellectual property used on the Website (including the Content) by the Company, service providers or any third party shall remain the property of the Company, service provider or any other third party as the case may be. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any materials or enforce limitations on use of the Website or the materials therein. The Website is protected to the maximum extent permitted by copyright laws, other laws, and international treaties. Content displayed on or through the Website is protected by copyright as a collective work and/or compilation, pursuant to copyrights laws. The materials on the Website or otherwise may not be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means.

  1. Registration and Data Privacy

The terms “personal information” and “sensitive personal data or information” are defined under the SPI Rules, and are dealt in the Privacy Policy, which the User is expected to read and understand the usage of such information by the Company.

The Company may in relation to the Website, collect information relating to the devices through which you access the Website, and anonymous data of Your usage. The collected information will be used only for improving the quality of the Website and to build new services. You hereby authorise and permit the Company to collect the aforesaid information.

The Website allows the Company to have access to registered Users’ personal email or phone number, for communication purposes.

The Company shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to the Company or to any other person acting on behalf of the Company.

The User is responsible for maintaining the confidentiality of the User’s account access information and password, if the User is registered on the Website. The User shall be responsible for all usage of the User’s account and password, whether or not authorized by the User. The User shall immediately notify the Company of any actual or suspected unauthorized use of the User’s account or password. Although the Company will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of the Company or others due to such unauthorized use.

If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to discontinue the right of the User to use The British Institutes Online Programs at its sole discretion.

The Company may use such information collected from the Users from time to time for the purposes of debugging customer support related issues.

  1. Limitation of Liability

In no event, including but not limited to negligence, shall the Company, or any of its directors, officers, employees, agents or content or service providers (collectively, the “Protected Entities”) be liable for any direct, indirect, special, incidental, consequential, exemplary or punitive damages arising from, or directly or indirectly related to, the use of, or the inability to use, the Website or the content, materials and functions related thereto (including the Content), even if such Protected Entity has been advised of the possibility of such damages. In no event shall the Protected Entities be liable for:

any content posted, transmitted, exchanged or received by or on behalf of any User or other person on or through the Website;

any unauthorized access to or alteration of your transmissions or data; or

any other matter relating to the Website.

In no event shall the total aggregate liability of the Protected Entities to a User for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from this Agreement or a User’s use of the Website exceed, in the aggregate the amount paid by the user.

  1. Indemnity

You hereby agree to indemnify and hold harmless the Company, its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from any and all claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from (i) your access to or use of the Website in any fraudulent manner, (ii) violation of the Agreement, (iii) infringement, or infringement by any other user of your account with the Company, and (iv) infringement of any intellectual property or other right of any person or entity. The Company will notify you promptly of any such claim, loss, liability, or demand, and in addition to your foregoing obligations, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

  1. User Submissions

You understand that when using the Website, you may be exposed to content from a variety of sources, and that the Company is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such content, and you agree and assume all liability for your use. You hereby do waive, any legal or equitable rights or remedies you have or may have against the Company with respect thereto.

  1. Severability

If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.

  1. Term and Termination

This Agreement will remain in full force and effect till the termination of the agreement

The Company reserves the right to terminate your access to the Website and this Agreement in the event of breach of any terms contained in this Agreement, misrepresentation of information, any unlawful activity or is unable to verify or authenticate any information the you submit to the Company through the Website.

Clauses under the headings covenants of the parents, liability, indemnity, disclaimer, intellectual property rights, dispute resolution shall continue and survive the termination of this Agreement.

  1. Dispute Resolution and Governing Law

In case of any dispute, the parties shall strive to resolve it with mutual agreement, in the event the dispute still persists, the dispute shall be referred to a sole arbitrator appointed with mutual consent between the parties and the matter shall be subject to the jurisdiction of Calcutta. The Company shall not be liable for any damages, claims, losses, expenses, costs, obligations and liabilities, resulting from any fraudulent or illegal or unauthorized act of its employees or representatives in the performance of their duties.

This Agreement shall be governed by the laws of India and the parties submit to the exclusive jurisdiction of courts in Calcutta. All payments hereunder shall be made into the bank account specified in writing by the company. The British Institutes rights granted hereby are cumulative and in addition to any rights it may have at law or equity.

  1. Waiver

No provision of this Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by the Company. Any consent by the Company to, or a waiver by the Company of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

  1. Headings

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Agreement or the right to use the Website by the Users contained herein or any other section or pages of the Website in any manner whatsoever.

  1. Disclaimer

The Company, its employees and advisors make no representation or warranty and shall incur no liability to any person, including any User, and such User hereby waive all their respective rights against the Company, if any, under any law, statute, rules or regulations or tort, principles of restitution or unjust enrichment or otherwise for any loss, damages, cost or expense which may arise from or be incurred or suffered on account of (i) anything contained in the Terms of Use or on account of the The British Institutes Online Learning Program or otherwise, including the accuracy, adequacy, correctness, completeness or reliability of the material provided by the Company and any assessment, assumption, statement or information contained therein or deemed to form part of The British Institutes Online Programs; (ii) for any statement, action, deed of any nature committed by any User. The Company also accepts no liability of any nature whether resulting from negligence, act of imposing corporal punishment on students, any event of physical or sexual harassment or otherwise howsoever caused by the trainer. The Company may in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information provided in The British Institutes Online Programs.

The Company collects, directly or indirectly, and displays on the Website, information, comments, experiences of the Users. Although the Company screens and vets the information and comments collected and /or submitted by the Users, it cannot be held liable and / or responsible for any inaccuracies or incompleteness represented from it, despite such reasonable effort. The Parties agree that the Company shall have no liability whatsoever in respect of any claim that may arise against any party as a consequence or in relation to any information, comments or statement of any User which is posted on its Website.

The Company assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect User’s equipment on account of User’s access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If a User is dissatisfied with the Website, User’s sole remedy is to discontinue using the Website.

The Website is provided to you on “As Is” basis. The Company hereby disclaims all representation(s) and/or warranty(ies), either express or implied, including without limitation, warranties of fitness for particular purpose, title, non-infringement. In addition thereto, the Company makes no representations, warranties or guarantees that:

this Website shall be free from any error, loss, destruction, damage, corruption, attack, viruses, interference, hacking, other security intrusion,

the use or results of the use of the Website (including all of its content) is or will be accurate, reliable, current, and/or uninterrupted, and the Company disclaims any liability relating thereto.

This Agreement Supersedes any Contract/Agreement/Promise given orally or in writing to any person/organisation/company/society. The Previous contract and agreement will not be valid in case of agreement of this agreement.

  1. Notices

All notices and communications shall be in writing, in English and shall deemed given if delivered personally or by commercial messenger or courier service, or mailed by registered or certified mail (return receipt requested) or sent via email/ facsimile, with due acknowledgment of complete transmission to the following

address: The British Institutes , 35 Raja Rammohan Sarani (Amherst Street), Kolkata- 700009


  1. Refunds Policy

Customer support must receive all requests for refunds, replacements, and adjustments via email or an online request within 7 days after purchase. Refunds, replacements, adjustments will be considered for: Technical problems from the side of the service provider resulting in you not being able to view courseware. This does not include technical problems arising from your computer/software being faulty, not being compatible, etc. Customer support must receive written notification of the problem and be given the opportunity to fix the problem in order for a refund, replacement or adjustment to be considered. Refunds/Replacements/Adjustments will NOT be considered for: Slow performance. The course material is designed to perform best with broadband connections. However, we have no control over Internet bandwidth, which can affect performance, causing brief delays in the download speeds for the courses and display of the web pages. Reduction in subscription duration or downgrading of course access. While we are happy to renew subscriptions, we do not offer refunds for accounts that have been partially or not used in any way. We highly recommend that you view the sample courses and view the course outlines (provided in the course list) before placing an order. By doing so, you can make sure that the course that you want to buy meets your expectations.


  1. Questions & Contact Information

Questions or comments about the Website may be directed to the Company at the email address: info@thebritishinstitutes.com